customer loyalty

No matter how big or small your business is, it won’t survive without customer loyalty. One study shows that the average repeat customer spends 67% more than the average new customer. Moreover, the cost of acquiring new clients is way higher than retaining cold ones.

By investing your time, money, and efforts into customer loyalty strategies, you will make sure that your business achieves steady, cost-effective growth. Here are a couple of tried and true ways that can help you achieve that. (more…)